1. QUALIFYING ENTRANTS
1.1 RESTORAFFLE Ltd (‘we’ , ‘our’) operate various Competitions resulting in the allocation of Prizes in accordance with these Terms and Conditions on the Website (‘Prize’ or ‘Prizes’) restoraffle.com (the ‘Website’) – (each and all such Competitions being referred to herein respectively as the ‘Competition’ or ‘Competitions’).
1.2 RESTORAFFLE Ltd operates Prize Draw Competitions. You can enter via our Website or for free by post (as set out below) resulting in the allocation of Prizes in accordance with these Terms and Conditions.
1.3 Competitions are to be entered into by any ‘Entrant’.
1.4 All Entrants must create an account prior to entering into any Competitions with RESTORAFFLE Ltd, supply an email address, a contact telephone number to be eligible to participate in the Competition.
1.5 Competitions are open to all persons who fit the following criteria: (a) Are aged 18 and over. (b) Are not breaching any laws in your country of residence regarding the legality of entering our Competitions (c) Not a direct employee of RESTORAFFLE Ltd (d) have the legal capacity to enter.
1.6 Each Competition will have a maximum number of entries. The maximum number of entries will be clearly stated next to the current ticket availability of each Competition.
1.7 RESTORAFFLE Ltd reserves the right to refuse a customer’s entry at the discretion of RESTORAFFLE Ltd staff or management and will not allow Entrants to qualify if any abusive or inappropriate behaviour towards any one person or towards RESTORAFFLE Ltd directly in any way.
1.8 Qualifying Entrants warrant that all information which they submit is accurate, true, current and complete.
1.9 All Qualifying Entrants must submit all contact details requested by RESTORAFFLE Ltd. This includes a valid email address, date of birth, and telephone number (which will be solely used for notifying the Winner that they have won the Prize). A postal address is also required to allow RESTORAFFLE Ltd to post the Winner’s name and town of residence on the Website as set out in part 8.1 below and to deliver the Prize to the Winner’s nominated address as set out in part 7.3 below; and to comply with the Privacy Policy as stated below.
1.10 These Terms and Conditions apply to Competitions run by RESTORAFFLE LTD
1.11 RESTORAFFLE Ltd believe the Entrant has been in breach of any of these Terms and Conditions, we may, at our sole discretion, reserve the right to exclude them from participating in the Competition and any future Competitions.
2. LEGAL UNDERTAKING
2.1 By entering a Competition, the Entrant (‘they’ , their’) will be deemed to have the legal capacity to do so. They will have read, understood and accepted these Terms and Conditions and they will be bound by them and by any other requirements set out in any of RESTORAFFLE Ltd’s related promotional material
2.2 The Entrant also confirms that they are not breaking any laws in their country of residence regarding the legality of entering our Competitions. RESTORAFFLE Ltd will not be liable for any Entrant entering any of our Competitions unlawfully. If in any doubt, any potential entrant should immediately leave the Website and check with the relevant authorities in their country.
2.3 The Entrant must come to their own decision through their own enquiries and legal advice before entering into any of RESTORAFFLE Ltd Competitions. We will assume that the potential Entrant has completed this due diligence and has agreed to all Terms and Conditions before proceeding to enter any Competition.
2.4 All Competitions are governed by English Law and any matters relating to the Competition will be resolved under English Law and the Courts of England shall have exclusive jurisdiction. If the Entrant should participate in a Competition online via the Website, the Entrant does so by accepting these Terms and Conditions. Qualifying Entrants warrant that all information which they submit is accurate, true, current and complete.
2.5 All Qualifying Entrants entering into the Competition must acknowledge that their payment for each entry does not guarantee in any way that they will win the Prize.
3. COMPETITION ENTRY
3.1 All Qualifying Entrants will be deemed to have read and accepted the Terms and Conditions on the Website and agree to be bound by them.
3.2 The closing date for each Competition will be clearly posted on each Competitions respective page. However, should all available tickets have sold out before the specified closing date, the Competition shall be closed early.
3.3 All Competitions will be drawn on the draw date stated on the Competition page and will not be rolled over or extended. Regardless of ticket sales, the Prize will be won.
3.4 All Qualifying Entrants are solely responsible for providing accurate and current contact details to RESTORAFFLE Ltd. RESTORAFFLE Ltd will be in no way liable for any inability or inaccuracies with contact details or the lack of contact made by the winning entrant due to the Qualifying Entrant providing inaccurate contact details.
3.5 Availability and pricing of each Competition is at the discretion of the staff at RESTORAFFLE Ltd and will be specified at or before the point of sale on the Website or social media.
3.6 All Entries will become the property of RESTORAFFLE Ltd on receipt and will not be returned.
3.7 Once the Entry is submitted, the Entrant’s card payment will be electronically approved.
3.8 Qualifying Entrants may enter the Competition for free by sending their entry on a unenclosed hand written postcard in the post to the below address stating: (i) The Competition the Entrant wishes to take part in,(ii) the Entrants full name, postal address, email address, mobile phone number and date of birth. The address is: Restoraffle 54 Ovington Grove, Newcastle Upon Tyne, NE52QA. All free entries must be received before the draw date of the relevant Competition. All details are required to be either typed or very clearly written. RESTORAFFLE Ltd reserves the right to not enter Qualifying Entrants into the Competitions if the relevant member of staff cannot read the Entrants writing on their postal entry. If RESTORAFFLE Ltd receive one letter through post containing multiple entries this will not comply with the above Terms and Conditions and will not be entered.
3.9 Entries can only be made for single Qualifying Entrants. Entries cannot be made on behalf of other parties. RESTORAFFLE Ltd reserves the right to void any entries if they believe someone is using multiple names to enter a Competition more than the maximum number of entries per person for that specific Competition. This applies to both paid Entries via the Website and free Entries via post.
3.10 All Entries to the Competition are final and no refunds shall be made at any time or for any reason. Exceptions include: entries submitted after the closing date, when the maximum number of entries is reached when the Competition will close, as well as in the rare case that duplicate payments for a single order are authorised.
3.11 Occasionally from time to time, Competitions may oversell due to stock control limitations on the Website.
3.12 RESTORAFFLE Ltd reserves the right to cancel the Competition at any time either before or after tickets have been sold. If the Competition is cancelled, RESTORAFFLE Ltd will return the entry fees to each Entrant either by bank card refund or by cheque and in one combined payment where several entries have been made by a Qualifying Entrant. Where the entry fee is returned, RESTORAFFLE Ltd shall have no further liability to the Qualifying Entrant or to any other person.
3.13 RESTORAFFLE Ltdnwill reserve the right to disqualify any entrant entirely at the discretion of the management of RESTORAFFLE Ltd if there are reasonable grounds to believe the Entrant has acted in breach of any of these Terms and Conditions.
3.14 All Entrants entering into the Competition must acknowledge that their payment for each entry does not guarantee in any way that they will win the prize.
3.15 RESTORAFFLE Ltd do not accept responsibility for entries which we do not receive due to failures in computer systems, other malfunctions, high internet traffic, hardware failure, software failure, server faults or any other reason.
3.16 The Entrant agrees that the ‘Consumer Contracts (Information, cancellation and Additional Charges) Regulations 2013’ for any goods and services ordered online supplied within 30 days will not apply to any Competition or Prize on the Website.
4. PROMOTION PERIODS
4.1 Each Competition will run for a specified period with a set closing date being specified by RESTORAFFLE Ltd. Each Competition may also close before it’s specified closing date if the maximum number of tickets are sold for each particular Competition.
4.2 RESTORAFFLE Ltd reserves the right to offer an early bird style entrance price to encourage sales of tickets; this promotion period can be set and changed by RESTORAFFLE Ltd at any time and can differ from one Competition to another. Please see each Competition for details of start and end times and dates of such promotional periods.
4.3 RESTORAFFLE Ltd reserves the right to offer a rewards point system to reward loyalty and referrals. Any accounts found attempting to be abusing the scheme in any way, successful or not, in order to gain extra reward points will be banned from the Website. Customers setting up multiple accounts with an aim to refer each other and take part in any other such activity are actively monitored and accounts engaging in this type of activity will be banned.
5. PRIZE DRAW
5.1 The winning Qualifying Entrant (The Winner) will be selected at random using a Random Number Generator, as chosen by RESTORAFFLE Ltd, live on social media.
5.2 Due to the nature of Competitions, there will only be one Winner per Competition unless otherwise stated.
5.3 When the Competition is completed and the Prize is issued successfully, the prize will be arranged to be delivered to the Winner of the Competition.
5.4. An entry list will be posted on the Website after the closing date of all Competitions in a given week. This will be available to view on the Website before the draw is undertaken. The ticket numbers will also be emailed when the competition ends.
6. THE PRIZE
6.1 The details of each Competition’s prize can be found on the website on the relevant Competition’s pages. All Prizes are subject to the Terms and Conditions of the Prize provider, manufacturer or supplier.
6.2 The prize amount on each gift card is the full amount RESTORAFFLE Ltd is liable for. Any amount spent over the gift card amount is not the responsibility of RESTORAFFLE Ltd.
6.3 All Prizes will be deemed to be accepted and are non-transferable to other substitutes and cannot be used in conjunction with any other vouchers, offers or discounts, including without limitation any vouchers or offers of RESTORAFFLE Ltd.
6.4 All prizes are only redeemable at the restaurant stated in the relevant competition’s pages. If the restaurant has multiple sites then the gift card can be used in any of these, if stated in the relevant competition’s pages.
6.5. All Prizes are chosen and purchased by/on behalf of RESTORAFFLE Ltd and this is the Prize the Winner will receive.
7. COMPETITION WINNERS
7.1 RESTORAFFLE Ltd decision is final and no correspondence will be entered into about the result of the Competition following the determination of the Winner as described in our Terms and Conditions.
7.2 If the Winner cannot be contacted by the RESTORAFFLE Ltd within 21 days of being notified of their status as the Winner by the e-mail, telephone or mail as supplied by the Winner in their entry, RESTORAFFLE Ltd shall be entitled to award the Prize to the Entrant selected by drawing another winning entry at random in the same method as described above. The alternate Winner shall have 7 days from the winning notification of their status by RESTORAFFLE Ltd to communicate their acceptance of the Prize.
7.3 Delivery to the Winner is arranged free of charge by RESTORAFFLE Ltd to the phone number and email address of the winner.
7.4 All entrants agree to taking a winners picture, should they be declared a Winner, to be used on our Previous Winners page on the Website and on social media pages. We also may use any Winners’ pictures for 3rd party advertisements and media publications.
7.5 RESTORAFFLE Ltd will either publish or make available information that indicates that a valid award took place. To comply with this obligation, RESTORAFFLE Ltd will publish the name and winning number of the Prize Winners on the Website and send the name and winning number Prize Winners to any Entrants in accordance with part 8.1.
8. WINNERS DETAILS
8.1 The Winner(s) agrees to allow RESTORAFFLE Ltd to display their name on the Website in accordance with the Privacy Policy. The name and location of residence of the Winner will be posted on the Website for the purposes of announcing the Winner of the Competition within 24 hours of the Winner being determined.
8.2 Entrants understand that RESTORAFFLE Ltd will enter their personal details into their database and use the information in accordance with the provisions of the Data Protection Act 2018 and subject to the terms of our Privacy Policy as stated in part 12.4 below.
9. LIABILITY
9.1 If death or personal injury unfortunately occurs, RESTORAFFLE Ltd will not be liable for any loss (including economic loss) suffered to or sustained by any person or property as a result of any act or omission of RESTORAFFLE Ltd, nor will their servants or their agents in developing, planning and Administrating the Competition, distributing the Prize to the Winner or following the distribution of the Prize, RESTORAFFLE Ltd accept zero liability for errors or omissions contained within the Prize details, description or specification or any other part of the Website.
9.2 It is the responsibility of each Qualifying Entrant (and in particular the Winner) to satisfy him/herself as to the accuracy of any such details and/or any content of the Website.
9.3 RESTORAFFLE Ltd will not be liable for any loss suffered by an Entrant as a result of incomplete entries or failed computer communications or for any loss suffered as a result of use of the Website.
9.4 An entry shall be declared void (without any refund being given) if the entrant engages in: (a) any form of fraud (actual or apparent); (b) fraudulent misrepresentation; (c) fraudulent concealment; (d) hacking or interference with the proper functioning of the website; or (e) amending, or unauthorised use of, any of the code that constitutes the Website.
9.5 No part of these Terms and Conditions shall exclude the Entrant from making claims to the extent that they are exercising their statutory rights.
10. ELECTRONIC COMMUNICATIONS
10.1 No responsibility will be accepted by RESTORAFFLE Ltd for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorised human act, including any errors or mistakes. RESTORAFFLE Ltd shall use its reasonable endeavours to award the Prize for a Competition to the correct Entrant.
10.2 If due to reasons of hardware, software or other computer related failure, or due to human error, the Prize is awarded incorrectly, RESTORAFFLE Ltd reserves the right to reclaim the Prize and award it to the correct Entrant, at its sole discretion and without admission of liability and the Entrant that has been incorrectly awarded the Prize will immediately at the Entrant’s own cost and expense return it to RESTORAFFLE Ltd and/or pay RESTORAFFLE Ltd for that Prize (at the option of RESTORAFFLE Ltd).
10.3 Aspire Competitions Ltd shall not be liable for any economic and/or other loss and/or consequential loss suffered or sustained to any persons to whom an award has been incorrectly made, and no compensation shall be due to such persons.
10.4 RESTORAFFLE Ltd shall use its reasonable endeavours to ensure that the software and Website(s) used to operate its Competitions performs correctly and accurately across the latest versions of popular internet, tablet and mobile browsers.
10.5 For the avoidance of doubt, only the ticket recorded in our systems, however displayed or calculated, shall be entered into the relevant Competition and RESTORAFFLE Ltd shall not be held liable for any Entries that occur as a result of malfunctioning software or other event.
11. USE OF THE WEBSITE
11.1 The Entrant agrees that (a) the Website, the Competitions, and/or draws are for their own personal, non-commercial use, and (b) they are only allowed to use their account and the Website to enter Competitions draws via their account as set out in these Terms and Conditions.
11.2 The Entrant agrees that they will only use their account, enter Competitions, and access and/or use the Website in an appropriate and lawful manner. They will not (i) receive, access and/or transmit any content which is obscene, pornographic, threatening, racist, menacing, offensive, defamatory, in breach of confidence, in breach of any intellectual property right (including, without limit, copyright) and/or otherwise objectionable and/or unlawful, (ii) knowingly and/or recklessly transmit any content (including, but not limited to, viruses) through the Website and/or RESTORAFFLE Ltd’s software and IT systems which will cause, or be likely to cause, (a) detriment and/or harm, in any degree, to the Website, RESTORAFFLE Ltd’s software and IT systems owned and/or operated by RESTORAFFLE Ltd and/or others, and/or (b) loss of and/or damage to data, (iii) hack into, make excessive traffic demands on or cause any impairment of the functions of any computer system, deliver or forward chain letters, “junk mail” of any kind, surveys, contests, pyramid schemes or otherwise engage in any behaviour intended to prevent others from entering Competitions, and/or use the Website, and/or which is otherwise likely to damage the reputation and/or business of RESTORAFFLE Ltd and/or of any third party in any way associated to RESTORAFFLE Ltd, and/or (iv) authorise anyone to do the acts set out in part 11.2(i) – (iii).
11.3 The Entrant agrees to compensate RESTORAFFLE Ltd for any and/or all costs, losses, damages and expenses which RESTORAFFLE Ltd may suffer and/or incur arising out of and/or in relation to any claim, legal proceeding and/or demand made by any third party due to and/or arising out of their unlawful, wrongful and/or negligent access and/or use of their account, the Website and/or RESTORAFFLE Ltd’s software and/or IT systems, and/or breach by them of these Terms and Conditions.
11.4 There is no guarantee that the Website will display correctly on all devices it can be viewed on.
11.5 Trademarks, service marks, logos, trade names, source identifiers and/or proprietary designations (“Trademarks”) of RESTORAFFLE Ltd used on and/or in connection with the Website, the Competitions are trademarks of RESTORAFFLE Ltd. Trademarks of third parties used on and/or in connection with the Website, the Competition are used for identification purposes only and may be the property of their respective owners.
11.6 No party, excluding RESTORAFFLE Ltd, is permitted to (a) copy, disclose, transmit and/or otherwise make available and/or remove or change any material available on the Website, (b) reverse engineer or decompile (whether in whole or in part) any software used in connection with the Website and/or the provision of the Competitions and/or website.
12. DATA PROTECTION NOTICE
12.1 In order to process, record and use the Entrants personal data, RESTORAFFLE Ltd may disclose it to any of the following: (i) RESTORAFFLE Ltd credit card processing company (ii) Any person to whom RESTORAFFLE Ltd proposes to transfer any of RESTORAFFLE Ltd rights and/or responsibilities under any agreement RESTORAFFLE Ltd may have. (iii) Any person to whom RESTORAFFLE Ltd proposes to transfer its business or any part of it. (iv) Comply with any legal or regulatory requirement of RESTORAFFLE Ltd in any country. (v) Prevent, detect or prosecute fraud and other crime.
12.2 In order to process, use, record and disclose the Entrant’s personal data, RESTORAFFLE Ltd may need to transfer such information outside the United Kingdom, in which event RESTORAFFLE Ltd is responsible for ensuring that the Entrants personal data continues to be adequately protected during the course of such transfer.
12.3 All Entrants and the management team at RESTORAFFLE Ltd recognise that RESTORAFFLE Ltd may use contact details and other data including personal data as defined by the Data Protection Act 1998 supplied by the Entrants to RESTORAFFLE Ltd to administrate the Website and conduct the Competition with accordance to these Terms and Conditions.
12.4 The Entrant and the management team at RESTORAFFLE Ltd also recognise that the staff at RESTORAFFLE Ltd may (either by choice or at the request of a third party) disclose this information to relevant third parties for the purposes of the prevention of fraud, money laundering, legal or other financial or regulatory reasons only.
13. RETENTION OF TERMS
13.1 Each Entrant should retain a copy of the latest Terms and Conditions for future reference.
14. CONTACT
RESTORAFFLE Ltd
Registered in England & Wales under Companies Act 1985. Company No: 15882215
Registered Office.
54 Ovington Grove, Newcastle Upon Tyne, NE52QA,
Email: nick@restoraffle.co.uk
Website: restoraffle.com